1. Introduction
Sen Gideons Spotlight ("Sen Gideons Spotlight," "we," "us," or "our") operates an online business directory focused on helping customers discover businesses in Ghana and helping business owners manage their online presence.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, list or claim a business, write reviews, subscribe to a paid plan, or otherwise interact with our services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.
2. Information We Collect
We collect information in the following ways:
2.1 Information you provide directly
- Account information: name, email address, and password when you register or sign in.
- Business listing information: business name, description, address, city, region, country, phone number, email, website, categories, keywords, photos, products, job postings, and other profile details you submit.
- Reviews and favorites: ratings, comments, and saved businesses associated with your account.
- Listing claims: messages and supporting information when you request to claim or manage a business listing.
- Contact inquiries: your name, email, and message when you contact a business through our platform.
- Payment-related information: plan selections and transaction references when you purchase Premium or Lifetime subscriptions. Payment card and mobile-money details are processed by our payment providers and are not stored by us.
- Communications: information you send when you contact support or respond to service emails.
2.2 Information collected automatically
- Authentication cookies: secure HTTP-only cookies used to keep you signed in and refresh your session.
- Usage and device data: basic technical information such as browser type, pages visited, and interactions with search and listing features, where collected through standard server logs or similar technologies.
2.3 Public and third-party information
Some business listings may be created or enriched from publicly available sources to help customers discover local businesses. Business owners may claim and update these listings through our verification process.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the directory and related features
- Create and manage user accounts and authenticate access
- Publish, display, search, and promote business listings
- Process listing claims, verifications, reviews, and favorites
- Send transactional emails such as verification and password-reset messages
- Process subscription payments and manage Premium or Lifetime plans
- Respond to inquiries and provide customer support
- Improve platform performance, security, and user experience
- Enforce our terms, prevent fraud, and comply with legal obligations
4. Public Directory Information
Sen Gideons Spotlight is a public business directory. Information you submit for a business listing — including business name, description, location, contact details, photos, categories, products, jobs, and reviews — may be visible to anyone who visits the website or finds listings through search engines.
Please do not include sensitive personal information in public listing fields, reviews, or other content meant to be displayed publicly.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize associated account data, subject to retention required by law or legitimate business needs such as fraud prevention, payment records, or publicly posted content that has been lawfully published on the directory.
8. Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information, including hashed passwords, secure authentication cookies, and access controls for administrative functions.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access and receive a copy of personal information we hold about you
- Correct inaccurate or incomplete account information
- Delete your account and associated personal data
- Object to or request restriction of certain processing
- Withdraw consent where processing is based on consent
You can update much of your account and business information through your dashboard. To request account deletion or other privacy-related assistance, contact us at noreply@sengideons.com.
10. Children's Privacy
The Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. International Users
Sen Gideons Spotlight is operated from Ghana and primarily serves businesses and users in Ghana. If you access the Services from outside Ghana, you understand that your information may be processed and stored in Ghana or in countries where our service providers operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be communicated through the website or by email where appropriate. Your continued use of the Services after an update constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Service: Sen Gideons Spotlight
- Email: noreply@sengideons.com
- Website: www.sengideons.com
Questions about your data or this policy?
Contact noreply@sengideons.com